Support
Seteo is built and supported by a small team that answers its own email. Whatever's in the way — a question, a bug, something that just doesn't look right — write to us and a human will get back to you, usually within one business day (faster on weekends before a service, because we know when it matters).
01Get help
Email support@seteoapp.com with what you were doing and what happened — screenshots help. If it's blocking your Sunday, say so in the subject line and it goes to the front of the line.
02Account & sign-in
Trouble signing in? Use "Forgot password" on the sign-in page first — it resolves most cases in under a minute. Volunteers don't have accounts or passwords: your personal link is your access, and if it stops working, ask your worship leader to send a fresh one (it takes them ten seconds). Leaders can manage team access from the Members page.
03Security issues
Found a vulnerability, or something that looks like one? Email security@seteoapp.com — that inbox is monitored and disclosures are handled per the policy on our Security page. Please don't post security issues publicly before we've had a chance to fix them.
04Everything else
Ideas, feedback, partnership questions, or just want to talk about worship planning: hello@seteoapp.com reaches us too. Our Terms, Privacy Policy, and Security pages cover the formal details.